The glaze and firing process

We do our best to ensure that your time in our studio is both therapeutic and fun. After you leave, the final stage of your pottery journey begins — the glazing and firing process. While we strive for perfection, it’s important to remember that working with ceramics is as much an art as it is a science. The kiln can be unpredictable, and despite our best efforts, outcomes may vary.

A number of factors can influence the final result, and although we take every precaution to manage them, some are beyond our control. This unpredictability is part of the unique charm — and occasional frustration — of handmade pottery.

If glazing issues occur, we may choose to re-fire the piece when it’s safe to do so in an effort to improve the result. In the rare event that a piece is damaged or cracks during firing, we will gladly offer compensation in the form of a replacement voucher.