FAQ

How does it work?

Full information regarding how our sessions work can be found here.
How much does it cost?

Our pottery pieces are priced individually, meaning they vary due to size, detail, etc, but they range from £16 to £40. We charge a £3 per painter studio fee, which allows a 1.45 hour slot, unlimited paint colours, glazing and firing. This is charged on the day. Most of our range is between £18 and £28 which includes our mugs, bowls, plates and smaller ornaments.
How do I book?

Bookings for up to 8 guests (6 guests at our Lytham St Annes studio) can be made here. For larger group bookings please message us directly using the contact form on our site (click here).
Do you serve food + drinks?

We offer a selection of hot and cold drinks, we also have a licensed bar with a menu of wine, spirits, cocktails and beer. Our food offering is a selection of cakes, savoury snacks and cheese and charcuterie sharing platters.
When can I collect my pottery?

Your finished piece will be ready to collect from us 2-3 weeks after your visit (please note this may be extended over busier periods however you will be notified of this when you visit). You will receive an email notifying you that your pottery is ready to collect, this will be sent to the email address given on the booking. If for whatever reason you don't get notified after 3 weeks, please drop us a message here including name of booking, description or photos of what was painted and date visited and we will check on this for you.
Do you have parking?

Unfortunately we don't have any on site parking at any of our studios however nearby street/car parks are available. Lytham St Annes: Street parking directly outside the shop front is limited to an hour however there is restriction free street parking a couple minutes walk away on Windsor Road and Kingsway. Lymm: Henry Street and Davies Way car parks are located within a couple minutes walk. Location, pricing and further info can be found via Lymm Council website here. Lancaster: Wood Street Car Park is less than a minute’s walk from our studio, while Damside, Cable Street, and St Nicholas Arcades car parks are all within a five-minute walk. Locations, pricing and further info can be found via Lancaster Council website here.
Can I bring my dog?

Sure! However we ask you mention this in your booking notes, and consider the space - we are a small and busy pottery studio so we hope you can judge how well suited your dog may be to this environment. On weekends or school holidays we are especially short on space so please bear this in mind.
Are you wheelchair friendly?

Lytham St Annes: Yes- we are on the ground floor which is level access to the street, up a very slight door step. We also have an accessible toilet. Lymm: Unfortunately, due to the studio being located on the first floor of our premises, the only access is up two flights of stairs. We work closely with a neighbouring accessible venue in Lymm where we are able to host pottery painting sessions for smaller parties. Please contact us for further information. Lancaster: The front entrance to the building has a small step, but ramp access is available at the rear. A lift provides access to the basement, ground, and first floors, where the accessible toilet is located. Please contact us for further information.
Do you sell gift vouchers?

We do indeed! These can be purchased from us in store for any amount or online via our website.
Are there any nearby public transport links?

Lytham St Annes: We are located just 30 yards (1 min walk) from Ansdell and Fairhaven train station which has great links to both Blackpool and Preston. Lymm: Lymm is served by local bus routes connecting the village to nearby areas such as Altrincham, Warrington, and Thelwall. Lancaster: We are a 2-minute walk from Lancaster Bus Station and a 10-minute walk to Lancaster Railway Station. Taxis are available outside the bus station.
I forgot to collect my pottery! Do you still have it?

If it has exceeded the hold period as stated in your collection email- please drop us a message to let us know when you're able to come and collect. We hold on to your painted pottery as long as your studio space will allow however we do make quarterly charity donations for uncollected pieces so please do collect at your earliest convenience!

The glaze and firing process

We do our best to ensure that your time in our studio is both therapeutic and fun. After you leave, the final stage of your pottery journey begins — the glazing and firing process. While we strive for perfection, it’s important to remember that working with ceramics is as much an art as it is a science. The kiln can be unpredictable, and despite our best efforts, outcomes may vary.

A number of factors can influence the final result, and although we take every precaution to manage them, some are beyond our control. This unpredictability is part of the unique charm — and occasional frustration — of handmade pottery.

If glazing issues occur, we may choose to re-fire the piece when it’s safe to do so in an effort to improve the result. In the rare event that a piece is damaged or cracks during firing, we will gladly offer compensation in the form of a replacement voucher.